Shipping policy
Shipping
We carefully prepare and dispatch each order to ensure it arrives safely and in perfect condition.
Orders are typically processed within 2–5 business days. Once dispatched, you will receive a confirmation email with tracking details so you can follow your delivery.
We ship Australia-wide. Delivery timeframes may vary depending on your location, but most orders arrive within 3–10 business days after dispatch.
Shipping Costs
Shipping is calculated at checkout based on your location and the size of your order.
From time to time, we may offer complimentary shipping promotions, which will be clearly outlined on our website.
Delivery Information
Please ensure all shipping details are entered correctly at checkout. Rustic Bali Interiors is not responsible for delays or lost parcels due to incorrect address information.
If you are not available at the time of delivery, your order may be left in a safe place or taken to a local collection point, depending on the carrier.
Damaged or Lost Items
While we take great care in packaging your items, if your order arrives damaged or does not arrive, please contact us at sales@rusticbaliinteriors.com.au as soon as possible so we can assist.
International Shipping
At this stage, we ship within Australia only.