Pre Order Items

We’re excited to offer selected pieces for pre-order, giving you the opportunity to secure your favourites before they arrive in Australia.

Once your pre-order has been placed, your item is reserved especially for you and will be dispatched or available for collection as soon as it arrives and is ready to go.

We’ll provide an estimated arrival timeframe on the product listing where possible. As our pieces are travelling internationally, sometimes delays can happen with freight, customs or quarantine, so arrival dates are always an estimate.

As your item has been specially reserved for you, we’re unable to offer cancellations or refunds on pre-orders for change of mind.

Of course, if there is a fault, damage or another problem with your item when it arrives, please get in touch with us. We’ll be happy to help and make sure the matter is looked after in accordance with Australian Consumer Law.

If your order includes both in-stock and pre-order pieces, they may be sent separately. Additional delivery charges may apply depending on the size and delivery requirements of your order.

For larger pieces and furniture, delivery may be quoted separately based on your location.

If you have any questions about a pre-order or expected arrival time, please feel free to contact us before ordering. We’re always happy to help.